Data Protection Policy

Ho77 Privacy Policy — Our Commitment to Protecting Your Personal Information

Your privacy on ho77 is our top priority. This page clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Core Pillars of Privacy Protection

The six core principles ho77 follows to protect your personal information

Strong Encryption

All personal and financial information on ho77 is protected via SSL/TLS encryption. This protection is active at every stage of data transfer.

Your Data Is Never Sold

Ho77 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services and meet legal obligations.

Control Over Your Information

On ho77, you can view, correct, or request deletion of your stored information at any time. You remain in full control of your privacy.

Secure Data Storage

Ho77 stores your information on secured servers and conducts regular security audits. Multiple layers of protection are actively in place to prevent unauthorized access.

Spam-Free Communication

Ho77 only sends relevant information and offers. You can opt out of marketing communications at any time. Filling your inbox with unsolicited messages goes against everything we stand for.

Transparent Privacy Policy

Ho77's Privacy Policy is written in plain, clear language so you always know exactly what we do — and don't do — with your information. No hidden clauses.

Important: By using ho77, you agree to this Privacy Policy. Please read the full policy carefully.

1 Scope & Applicability

Ho77 (referred to herein as "we", "us", or "the Platform") is an online gaming platform serving users in Bangladesh and internationally. This Privacy Policy governs how ho77 handles information between the platform and its users.

This policy describes what personal information ho77 collects, why it is collected, how it is used, and how securely it is kept. This Privacy Policy applies equally to ho77's website, mobile app, and all related services.

Ho77 believes your personal information belongs to you. That belief is what drives the full transparency behind this Privacy Policy, so you always know where your data goes and how it is used.

This Privacy Policy is part of our Terms and Conditions and Responsible Gaming Policy Applicable in conjunction with.

2 What Information We Collect

Ho77 collects two types of information — what you provide directly, and what is collected automatically as you use the platform.

Directly Provided Information

Type of Information When It Is Collected Why It Is Needed
Full Name At Registration Identity Verification & Account Creation
Date of Birth At Registration Age Verification (18+)
Mobile Number Registration & Verification Communication & Payment Verification
Email Address At Registration Contact & Account Recovery
National ID Number KYC Verification Identity Confirmation
Payment Information During Deposit/Withdrawal Financial Transaction Processing

Automatically Collected Information

  • IP Address: For security and geolocation verification purposes.
  • Device Information: Operating system, browser type and version.
  • Log Data: Login timestamps, account activity, and transaction history.
  • Gaming Activity: Games played, bet amounts, and session duration.
  • Cookie Data: To improve your experience using the platform.

3 Purpose of Data Use

Ho77 uses your information only for defined purposes. Each purpose is clearly outlined below:

  • Account Management: To create, maintain, and secure your account.
  • Payment Processing: To securely process deposit and withdrawal transactions.
  • Identity Verification: To complete the KYC process and prevent fraud.
  • Customer Service: To address your complaints and resolve any issues you encounter.
  • Bonuses & Offers: To provide relevant offers tailored to your preferences.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.
  • Platform Development: To analyze user experience and improve service quality.

ho77 never uses your data for irrelevant advertising, spam, or third-party marketing.

4 Data Sharing Policy

Ho77 never sells your personal information. However, limited data sharing may be necessary in certain situations:

When Information May Be Shared

  • Payment Processors: Only the information necessary to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
  • Legal Authorities: In response to a court order or a lawful request from a government authority.
  • Fraud Prevention: With regulatory authorities for Anti-Money Laundering (AML) investigations.
  • Technology Providers: Trusted technology partners who support platform operations and are contractually bound to uphold our privacy standards.

Outside of the situations listed above, ho77 does not share your information with anyone. All third parties are required to sign strict confidentiality agreements.

5 Cookie Policy

Ho77's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience on the platform.

Cookies We Use

  • Essential Cookies: Used to maintain login sessions and manage session activity. These cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which features are being used most.
  • Security Cookies: To prevent fraud and unauthorized access.

You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

6 Data Security Measures

Ho77 employs industry-leading security technology to protect your data. Our multi-layered security infrastructure is designed to defend against all forms of cyber threats.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Two-Step Verification: An additional security layer applied at account login.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • 24/7 Monitoring: Systems are in place to detect suspicious activity in real time.
  • Data Backup: Backups are stored regularly in secure, separate locations.

Cybersecurity is an ongoing process. ho77 continuously updates its security measures to counter emerging threats. If you suspect a security issue, please contact our support team immediately.

7 Data Retention Period

Ho77 does not store your data indefinitely. Specific retention periods are defined for each category of information:

Type of Information Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction History 7 Years Financial Regulatory Requirements
KYC Documentation 5 years after account closure AML Compliance
Gaming Logs 3 Years Dispute Resolution
Communication History 2 Years Customer Service Standards
Marketing Preferences 30 days after opt-out System Maintenance Window

Once the retention period expires, data is securely deleted or anonymized.

8 Your Privacy Rights

As a ho77 user, you have the following rights over your own information:

Right to Access You can request a copy of the information we hold about you.
Right to Rectification You may correct any inaccurate or incomplete information.
Right to Erasure You can request that your information be deleted under certain conditions.
Right to Restrict Processing You can restrict how your information is used for specific purposes.
Right to Portability You can request a download of your information.
Right to Opt Out You may opt out of marketing communications at any time.

To exercise these rights, contact our support team. We typically process requests within 30 business days.

9 Minor's Privacy

Ho77 is an 18+ platform. We do not knowingly collect data from minors. Age verification is mandatory during registration.

If we are informed or become aware that a person under the age of 18 has created an account on ho77, that account will be closed immediately and all associated data will be deleted.

If you believe a minor is using ho77, please notify our support team immediately.

10 Third-Party Services & Links

Ho77 integrates certain third-party services, such as payment gateways and game software providers. Each of these services has its own privacy policy.

Ho77 is not responsible for data collection or use by third-party platforms. We only work with partners who are committed to maintaining high privacy standards. We recommend reviewing the privacy policy of each connected service separately.

11 Privacy Policy Changes

Ho77 may update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

  • A notification will be sent to your registered email.
  • A notice will be displayed upon logging into the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of ho77 after any changes will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

12 Contact & Complaints

Contact us for any privacy-related questions, complaints, or requests. Our data protection team is available 24/7, seven days a week.

Email: Send your privacy-related requests to [email protected]. We aim to respond within 30 business days.

You can also reach us instantly through the platform's live chat support.

Choose ho77 for a safe and trusted gaming experience

Ho77 is always committed to protecting your privacy. Register now and enjoy safe gaming.

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